Effective Date: 20 April 2025
At GRAB ME NOW, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our app, or engage with any of our services.
We may collect the following information from users and riders:
Personal identification information (Name, Email, Phone Number, Address)
Location data (for delivery tracking and service efficiency)
Order and payment details
Identity verification documents (for riders only)
Device and usage data (for app and website performance)
Your data helps us provide a better, safer, and more efficient service. We use it to:
Process and deliver your orders
Connect you with riders and vendors
Communicate updates, promotions, or service changes
Improve website/app performance and user experience
Verify rider and user identity
We do not sell or trade your personal information. However, we may share it with:
Delivery partners and vendors (for fulfilling your orders)
Payment service providers (to process transactions securely)
Legal authorities (if required for law enforcement purposes)
We use industry-standard security measures to protect your personal data. This includes encrypted data transfer, secure servers, and limited access to sensitive information.
You have the right to:
Access and review your personal data
Request correction or deletion of your information
Opt-out of promotional communications at any time
We use cookies to enhance your browsing experience, understand user behavior, and improve our services. You can control or disable cookies through your browser settings.
Our website or app may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
If you have questions or concerns about this Privacy Policy, please get in touch with us at:
📧 Email: info@grabmenow.co.uk
📞 Phone: +44 7402 972138
📍 Address: West, London, United Kingdom
