Privacy Policy

Privacy Policy

Effective Date: 20 April 2025

At GRAB ME NOW, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our app, or engage with any of our services.

1. Information We Collect

We may collect the following information from users and riders:

  • Personal identification information (Name, Email, Phone Number, Address)

  • Location data (for delivery tracking and service efficiency)

  • Order and payment details

  • Identity verification documents (for riders only)

  • Device and usage data (for app and website performance)

2. How We Use Your Information

Your data helps us provide a better, safer, and more efficient service. We use it to:

  • Process and deliver your orders

  • Connect you with riders and vendors

  • Communicate updates, promotions, or service changes

  • Improve website/app performance and user experience

  • Verify rider and user identity

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share it with:

  • Delivery partners and vendors (for fulfilling your orders)

  • Payment service providers (to process transactions securely)

  • Legal authorities (if required for law enforcement purposes)

4. Data Security

We use industry-standard security measures to protect your personal data. This includes encrypted data transfer, secure servers, and limited access to sensitive information.

5. Your Rights

You have the right to:

  • Access and review your personal data

  • Request correction or deletion of your information

  • Opt-out of promotional communications at any time

6. Cookies

We use cookies to enhance your browsing experience, understand user behavior, and improve our services. You can control or disable cookies through your browser settings.

7. Third-Party Links

Our website or app may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please get in touch with us at:
📧 Email: info@grabmenow.co.uk
📞 Phone: +44 7402 972138
📍 Address: West, London, United Kingdom